Effective date: November 4, 2026
Bentley Farms, LP ("Bentley Farms," "we," "us") operates this website. This policy explains what information we collect through our website, how we use it, and the choices you have. We keep it simple: we collect what we need to help plan your celebration, and we never sell your personal information.
Information you give us
- Inquiries and guide requests: your name, email, phone number, partner's name, company (for corporate events), event type, preferred date and flexibility, estimated guest count, budget range, how you found us, and anything you write in your message.
- Open house and event RSVPs: your name, email, mobile number, number of additional guests and, if you choose, their emails, your event date or season, and your guided tour time.
- Tour scheduling: when you book a tour, the details you enter in our scheduling tool (provided by Microsoft).
- Messages: anything you send us by email or text.
Information collected automatically
- How you found us: when you first visit, your browser stores the page you landed on, the website that referred you, and any campaign tags in the link (for example, from The Knot or a social post). This stays on your device and is only sent to us if you submit an inquiry, so we know which channels help couples find us.
- Site operation: our website platform (Wix) uses cookies and similar technologies to run the site securely, prevent spam and understand general site traffic.
- Date and question chat: the chat checks dates against our availability list and answers from our FAQ inside your browser. We don't store chat conversations.
Advertising and analytics
We may use tools such as Google Analytics, Google Ads and the Meta (Facebook and Instagram) pixel to understand how visitors use our site and to show our ads to people who have visited it. These tools use cookies and similar technologies, and the companies that provide them handle that data under their own privacy policies. You can limit ad personalization through Google's Ad Settings and Meta's ad preferences, or by blocking cookies in your browser. Where required, we'll ask for your consent before these tools run.
How we use your information
- To answer your inquiry, send the wedding or event guide you requested, and follow up about your date
- To confirm RSVPs, plan tours and events, and send reminders
- To prepare agreements and coordinate your celebration if you book with us
- To understand which marketing channels work, so we can invest wisely
- To send occasional news and offers, which you can unsubscribe from at any time
- To keep our website secure and prevent spam or misuse
Your consent to be contacted
When you submit an inquiry, request a guide or RSVP, you agree that Bentley Farms may contact you by email, phone or text about your inquiry, your event and occasional news from the estate. You can opt out at any time by replying STOP to a text, using the unsubscribe link in any email, or letting our team know.
How we share it
We never sell or rent your personal information. We share it only with:
- Service providers that run our business tools, including Wix (website, forms, contact management and email), Google (document hosting) and Microsoft (tour scheduling). They may only use it to provide their services to us.
- Your event professionals, such as your planner, when you ask us to or when coordinating your booked celebration requires it.
- Legal reasons, when required by law or to protect the rights and safety of our guests, team and property.
Third-party links
Our site links to other services, such as insurance providers, our partner guide, social media and wedding marketplaces. Their privacy practices are their own, so please review their policies.
Your choices
- Email: every marketing email has an unsubscribe link. Service messages about your inquiry or booking may still be sent.
- Access, correction or deletion: email us and we'll help you review, update or delete your information, unless we need to keep it for an active booking or legal reasons.
- Cookies: you can block or clear cookies in your browser settings. Some site features may not work as well.
How long we keep it
We keep inquiry and event information for as long as needed to plan and support your celebration, and as required for our business and legal records. We delete or anonymize it when it's no longer needed.
Children
Our website is intended for adults planning events. We don't knowingly collect information from children under 13.
Security
We use reputable platforms with encrypted (HTTPS) connections and spam protection, and we limit access to your information to the team members who need it. No online system is perfectly secure, but we take care to protect your information.
Changes
We may update this policy from time to time. The effective date above shows when it was last changed.
Contact us
Bentley Farms, LP
4535 Lincoln Highway, York, PA 17406
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